At ioet, a leading software company with a talented team across LATAM, we provide Software Engineering as a service to clients worldwide. Join us for exciting professional challenges, working on projects ranging from innovative startups to globally recognized brands. Our positions are full-time, remote, and offer competitive compensation in USD.

We are looking for an experienced Jr Project Analyst. In this role, you will serve as a key connection point between users, business stakeholders, and Engineering, helping ensure operational issues are properly investigated, documented, prioritized, and routed to the right teams.

You will be responsible for monitoring incoming issues through Slack and Jira, performing initial troubleshooting and manual testing before escalating technical problems, and maintaining an organized and actionable bug backlog. You will also identify recurring user feedback and operational pain points, translating them into clear Jira tickets, requirements, and workflow improvements for the engineering team. 

Requirements:

• Professional experience in a Project Analyst, Business Analyst, Operations Coordinator, Product Operations, or similar role within a technology environment

• Hands-on experience using Jira for bug tracking, backlog management, and ticket creation

• Ability to perform initial troubleshooting and manual testing before escalating

• Writing clear and actionable bug reports, Jira tickets, requirements, and acceptance criteria

• Ability to translate user feedback and business needs into structured requirements for technical teams

• Experience organizing and maintaining bug queues and product or engineering backlogs

• Strong attention to detail and ability to manage multiple incoming requests and priorities.

• C1 English is required

• Send your application and CV in English (mandatory)

• Based in Latin America

Benefits:

• Remote work

• Flexible schedule

• Collaboration with international clients

• USD compensation

• Paid Holidays and Vacations

• Paid family and sick leaves

• English classes

• Educational and wellness bonus

• Structured career plan with regular salary reviews

• Emphasis on personal growth and mentorship

Are you ready to be part of the ioet journey?

Get your CV in English and Apply Now.

If you are curious to know more about our culture, technologies, and blogs, visit www.ioet.com